On my phone, I was in the Normal mode and when I selected the Flight Mode option, an alert panel popped up to say that all connections will be disconnected. If there is, then that's your problem, and you can get out of it by simply selecting the Normal Sound Profile. To check if the phone is in Flight mode, go to:Īnd see if there is a check next to Flight Mode. The good one would be that you've accidentally put your phone in "Flight Mode". However, if you can make outgoing calls then this is probably not the issue. The bad one would be that something is broken in your phone, and it's not able to connect to the network. I can think of two possibilities, one good and one bad. How do I stop, or change this feature back to a normal ring, and pick-up call mode? After scrolling through the units menu(s), and looking at the brief manual, I can not find where it's covered. Another option is to set the app to place/receive calls via your cellular voice network.Does anyone know how to stop the incoming calls from going directly to the voicemail, instead of ringing, and then manually picking up the call like it did "normally" for the first few months, in a normal manner? For some reason two days ago, it just decided to NOT RING anymore and send all incoming calls directly to voice mail. If you are using cellular data, then you can try rebooting your device to see if that clears up any network issues. If you are experiencing connection issues while using WiFi, then we recommend disconnecting your device from WiFi and reconnecting or restarting your router. If your WiFi/data connection is suffering from low bandwidth (due to a large file download or video streaming), then the network connection may not be sufficient to sustain a call, which can cause incoming calls to go straight to voicemail. Line2 relies on the strength of your WiFi/data network to remain connected. Also, make sure that calls directly to your forwarding number(s) are not going straight to voicemail or ringing busy/disconnected.ĥ. If you are forwarding incoming calls to another number(s), then you will want to confirm that Forwarding is turned ON and that your forwarding numbers are enabled. Incoming calls may be going straight to voicemail if you have Screening After Hours or the After Hours Auto Attendant enabled.
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